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NDSP
For Support Coordinators

Reliable support and real-time
updates - for you and your clients.

At NDSP Plan Managers, we work with Support Coordinators to make plan management simple and reliable. Providing real-time insights, prompt processing, and clear communication so you can focus on your clients.

Your plan management partner

Fast payments, real-time tracking and expert support you can rely on.

Prompt Processing

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We process valid invoices within 3-5 business days, giving you confidence your clients’ providers are always paid on time.

Easy to Track Invoices

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Check invoice status anytime with our Invoice Tracker – All you need is the invoice number for instant visibility.

Team of Experts

Get support from real people who understand the NDIS and the role of Support Coordinators, and are here to assist with budget queries and client updates.

Helpful Resources

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Practical guides and resources created to support you and your clients in navigating the NDIS with confidence.

Australia-wide Support

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Reliable plan management, wherever you and your clients are based, with consistent service across Australia.

Real-time plan tracking

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With a consent-to-share in place, access Nappa to view client budgets, track invoices, and generate the reports you need to support your clients.

Quick Access to Key Documents

Download our Service Agreement and Consent to Share form to make it easy for your clients to choose NDSP as their plan manager.

Track your Clients' NDIS budgets anytime, anywhere, with Nappa - NDSP's Plan Management Portal.

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We're here to help

Have questions? Our team of plan management specialists are aready to support you.

Phone: 1800 63 63 77

Email: info@ndsp.com.au

FAQs

We process valid invoices within 3-5 business days. Just email your invoice to invoices@ndsp.com.au with your ABN, client NDIS number, service dates and correct line items. 

Use our Invoice Tracker to check the real-time status of invoice submission, 24/7.

Invoice status is usually available 24 hours after submission.

Yes! Providers don’t have to be registered NDIS providers to work with NDSP managed participants – just have an ABN and a valid invoice. 

From the NDSP blog

We pride ourselves on our knowledge of the NDIS and our articles relating directly to the NDIS have become a tool for us to stay up to date while creating an opportunity for you to do the same …

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