<div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-371c2b55" data-id="371c2b55" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-67a15d13 elementor-widget-tablet__width-initial elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading" data-id="67a15d13" data-element_type="widget" data-widget_type="theme-post-title.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default"><span style="color: rgb(46, 18, 77);">NDIS Invoice Template</span></h1> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2ddf9b7" data-id="2ddf9b7" data-element_type="column"></div>

The Benefit of an NDIS Invoice Template

 

Using a template for your invoicing makes the process run smoother, as you’re less likely to miss anything important while submitting. 

 

By using NDSP’s template for NDIS invoices, you can avoid delays to payment by ensuring your invoice has everything it needs before it goes to the next stage.

 

To be paid, your provider invoice must be accurate and compliant with NDIS requirements.

 

 

How to use NDSP’s handy NDIS invoice template

 

1. Getting paid promptly for your NDIS services is largely dependent on your invoices. We have made an easy-follow guide for nailing the invoice every time.

 

2. Download the invoice template. For easy use in the future, keep an unedited version of the invoice saved somewhere you will be able to access quickly.

 

3. Fill in the template fields with your invoicing details (see below for what you will need).

 

4. To save the PDF: Select Print > Print to PDF. Rename your file and save it as a PDF.

 

5. Double check the file has been saved correctly by opening the saved version. You should be able see all of your completed fields, but no longer be able to edit them. 

 

6. Once you are happy with the invoice: 

 

 

• • NDSP providers should send the PDF to invoices@ndsp.com.au with the invoice type (invoice or reimbursement) in the subject line. 

 

• • If you are not an NDSP provider, you can submit this to the NDIA via your usual process.

 

 

 

 

How NDSP can help NDIS providers get paid faster

 

For providers, working with NDSP adds an extra layer of compliance checks. This means before your payment requests go to the NDIA for approval and release of funds, we make sure everything is in order – so your invoice gets paid without further delay.

 

You get to enjoy greater peace of mind and a smoother submission process for NDIS invoices.

 

 

How NDSP processes your NDIS invoices:

 

• NDSP receives an invoice or reimbursement claim.

 

• The invoice is reviewed through our system, and then manually reviewed by our experts if anything has been flagged as a potential issue.

 

• If our team requires further action or corrections from you to progress the invoice for submission, you will be contacted and advised with all the relevant details.

 

 

NDIS Invoices: Common reasons for delays

 

There are two major compliance-related reasons your NDIS invoice may be delayed or even rejected.

 

• Your pricing for services needs to be compliant with NDIS Pricing Arrangements and Price Limits. This sets a maximum for what can be charged, to help guarantee better value for participants.

 

• Any services or supports must align with the participant’s NDIS plan (they must have funding available in the relevant support categories). This should be addressed before services are commenced, so you do not have any surprises when you claim payment later.

 

 

Outside of these, it is worth keeping in mind that there are some unavoidable delays in the payment process due to the day of the week, your banking institution, and even the time of day your invoice was submitted for payment.

 

For example: If you submit your invoice on a Friday evening, it is highly unlikely that any processing will happen before NDIA business hours on Monday. Public holidays can further impact this timeline.

 

Learn more about how NDSP guides your invoices towards approval in our recent blog post.

 

 

Do providers have to use a template for NDIS invoicing?

 

It’s not an official requirement, but it’s a good practice to get into. Regardless of whether you use NDSP’s template specifically, you should follow a base format for your provider invoices to ensure they’re always compliant with NDIS guidelines.

 

As an NDIS Plan Manager, NDSP’s template has been created by our expert team to make your invoicing process more streamlined.

 

 

All NDIS invoices should include:

 

1.Client details

 

Your client’s full name and NDIS participant reference number, so your claim can be matched to their profile and budget.

 

2. A unique invoice number

 

An invoice number helps you to refer back later if you need to, as sorting by date alone can cause confusion. The easiest way to do this is by increasing numbers, e.g. starting at 0001 and going up a number each time (0002, 0003…).

 

3. Date of invoice creation

 

4. Dates of service delivery

 

Note that these must occur before the invoice date. You cannot invoice in advance of services.

 

5. Description of services or supports

 

A brief description of the support or service you have provided.

 

6. Quantity, duration of service or support provided

 

How many hours or units were included in the service or support. If using partial units for quantity claimed, best practice is to round this number to 2 decimal points.

 

7. Rate for services

 

Hourly or unit price.

 

8. Total amount due

 

9. Service Provider’s ABN (Australian Business Number)

 

10. Service Provider’s payment details (BSB and account number)

 

11. Service Provider’s contact details

 

Your invoice should include information on services provided and any fees covered in the service agreement, such as short notice cancellation or provider travel costs. These should also be compliant with NDIS Pricing Arrangements and Price Limits.

 

NDSP provides support to NDIS participants by acting as their NDIS Plan Manager. As part of this, we ensure NDIS provider invoices are processed and receive payment promptly.

 

Contact NDSP today to find out more about how we can help.